1.
Overview
Up one level
An introduction to the Trade Account Service and SLA Management Service.
The service provider management package allows a service provider to support service level agreements and if necessary bill for service usage, via a simple management protocol that can be used with GRIA basic application services and with other (non-GRIA) application services, if required. It consists of:
- A Trade Account Service
- This supports the creation and management of trade accounts, each representing a trust relationship between the service provider and a customer (the account's budget holder), who is responsible for all service access on their account. The budget holder can then allow others to access services, and can monitor usage on the account. Services that need to bill for their usage do so by recording charges at the customer's trade account.
- An SLA Management Service
- This provides the service manager with the ability to define their available resources (e.g. CPUs, applications, etc), assign portions of their resources to customers by the way of service level agreements (SLAs), and bill for resource usage based on the pricing terms in these agreements.
